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Effective Date: June 2026

Acceptance of Terms

By making a purchase from Margaret & Birdie, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Shipping Policy, Return & Refund Policy, and Privacy Policy. Your acceptance occurs when you complete your order.

If you do not agree to these terms, please do not use our services or complete a purchase.

Section 1 – Overview

This website is operated by Margaret & Birdie. Throughout the site, the terms “we,” “us,” and “our” refer to Margaret & Birdie.

Margaret & Birdie provides this website, including all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions.

We reserve the right to update, modify, or replace any part of these Terms & Conditions by posting updates or changes to our website. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Section 2 – Online Store Terms

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given permission for any minor dependents under your supervision to use this website.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using our website or services.

You must not transmit viruses, worms, malware, or any other code of a destructive or harmful nature.

A violation of these Terms may result in immediate termination of your access to our services.

Section 3 – General Conditions

We reserve the right to refuse service to anyone at any time where permitted by applicable law.

Payment and credit card information is encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without our express written permission.

Section 4 – Accuracy, Completeness & Timeliness of Information

We make reasonable efforts to ensure that the information available on our website is accurate and current. However, we cannot guarantee that all information will always be complete, accurate, or up to date.

Materials provided on this website are for general informational purposes.

This website may occasionally contain historical information provided for reference purposes.

We reserve the right to modify the contents of this website at any time.

Section 5 – Changes to Services & Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product, service, or feature of our website at any time.

To the extent permitted by applicable law, we will not be liable to you or any third party for modifications, price changes, suspensions, or discontinuation of our services.

Section 6 – Product Information

We make reasonable efforts to display product descriptions, photographs, colors, sizes, and other details as accurately as possible.

However, slight differences in color, size, texture, or appearance may occur due to photography lighting, screen settings, manufacturing variations, or supplier updates.

We cannot guarantee that the display of any color on your device will accurately reflect the actual color of the product.

Certain products may be available exclusively online and may have limited availability.

We reserve the right to limit quantities of products or services and to discontinue products at any time.

Section 7 – Orders & Payments

Orders are processed after successful payment authorization.

Available payment methods may include major credit and debit cards such as Visa, Mastercard, Maestro, and American Express, as well as PayPal, Apple Pay, and Google Pay.

Prices displayed to customers in the United States are generally shown in U.S. dollars (USD) unless otherwise indicated at checkout.

We reserve the right to refuse, cancel, or limit an order where permitted by law, including in cases of suspected fraud, payment verification issues, pricing errors, inventory issues, or unauthorized transactions.

Submitting an order does not guarantee acceptance. An order is considered accepted once it has been successfully processed and confirmed by us.

Section 8 – Order Processing & Shipping

Orders are generally processed within 1–3 business days.

Once shipped, orders typically arrive within 5–12 business days.

For certain destinations within the United States — including remote or rural locations, Alaska, Hawaii, U.S. territories, or areas with limited carrier services — delivery may take approximately 8–20 business days.

Margaret & Birdie works with international fulfillment and logistics partners, including facilities located in Asia.

By placing an order, you acknowledge that your order may be shipped from a fulfillment facility located outside the United States.

Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, holidays, high shipping volumes, or other circumstances outside our reasonable control.

Section 9 – Customs Duties & Taxes

Depending on the destination, order value, product type, and applicable laws, an international shipment may be subject to customs duties, import taxes, tariffs, or other charges.

Where such charges are not collected at checkout, they may be assessed by the appropriate authorities or carrier.

Any applicable charges will be handled in accordance with applicable law and the information provided during checkout.

Section 10 – Billing & Account Information

We reserve the right to refuse or cancel orders where permitted by applicable law.

We may limit or cancel quantities purchased per person, household, account, payment method, or order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You are responsible for keeping your contact, billing, and payment information accurate and up to date.

Section 11 – Shipping Information & Delivery Responsibility

Customers are responsible for carefully reviewing their shipping information before completing checkout.

If you notice an error in your shipping address, please contact us at info@margaretandbirdie.com within 24 hours of placing your order.

We will make reasonable efforts to update your information before fulfillment begins, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

If a package is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be shipped again.

If tracking information confirms successful delivery to the shipping address provided at checkout, Margaret & Birdie is not responsible for packages that are subsequently lost or stolen, except where otherwise required by applicable law.

Section 12 – Unclaimed & Returned Packages

If a package is not accepted or collected within the timeframe provided by the carrier and is subsequently returned, the customer may be responsible for additional shipping charges if reshipment is requested.

If an order is refused after it has already been shipped, applicable return shipping costs may be deducted from the refund where permitted by law and consistent with our Return & Refund Policy.

Section 13 – Returns & Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before requesting a return, refund, or cancellation.

Eligible returns may be requested within 30 days of receiving the order, subject to the conditions stated in our Return & Refund Policy.

Section 14 – Optional Third-Party Tools

We may provide access to third-party tools or services that we do not monitor or control.

Access to such third-party tools may be provided on an “as is” and “as available” basis.

Your use of third-party tools or services is at your own discretion and may also be subject to the terms and policies of the applicable third-party provider.

Section 15 – Third-Party Links

Our website may contain links to websites or services operated by third parties that are not affiliated with Margaret & Birdie.

We are not responsible for the content, accuracy, availability, privacy practices, or policies of third-party websites.

You should review the applicable terms and policies of third-party websites before using their services or making purchases through them.

Section 16 – User Comments, Feedback & Submissions

If you submit comments, reviews, suggestions, ideas, photographs, or other content to us, you represent that you have the right to provide that content.

You are responsible for the accuracy and legality of any content you submit.

You may not submit content that violates another person's rights, contains malicious software, is unlawful, misleading, abusive, defamatory, or otherwise inappropriate.

We may remove content where reasonably necessary or where required by law.

Section 17 – Intellectual Property

Unless otherwise stated, the content available through the Margaret & Birdie website, including our branding, logos, text, graphics, website elements, and original photographs, is owned by or licensed to Margaret & Birdie.

Content protected by intellectual property rights may not be copied, reproduced, distributed, modified, republished, or commercially exploited without authorization from the applicable rights holder.

Section 18 – Personal Information & Privacy

The collection, use, storage, and processing of personal information through our website is governed by our Privacy Policy.

Our handling of personal information is also subject to applicable privacy and data protection laws.

Please review our Privacy Policy for additional information about how we collect, use, and protect personal information and the privacy rights that may be available to you.

Section 19 – Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, product availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information where necessary.

Where permitted by applicable law, we may cancel an order affected by a material pricing or information error and issue any applicable refund.

Section 20 – Prohibited Uses

You may not use our website or its content:

For any unlawful purpose;
To violate applicable federal, state, or local laws or regulations;
To infringe intellectual property rights;
To harass, abuse, threaten, or unlawfully discriminate against others;
To provide false, fraudulent, or misleading information;
To upload or transmit viruses, malware, or other harmful code;
To unlawfully collect or track personal information belonging to others;
To spam, phish, scrape, crawl, or otherwise misuse the website; or
To interfere with or circumvent the security features of our website or services.

We reserve the right to restrict or terminate access to our services for violations of these prohibited uses.

Section 21 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Margaret & Birdie will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from the use of our website or services.

Nothing in these Terms & Conditions is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited under applicable law.

Section 22 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Margaret & Birdie and its owners, officers, employees, contractors, agents, and service providers from third-party claims arising from your material violation of these Terms & Conditions, applicable law, or the rights of another party.

Section 23 – Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.

The remaining provisions will continue in full force and effect.

Section 24 – Termination

These Terms & Conditions remain effective unless terminated by you or us.

You may terminate your use of our services at any time by discontinuing your use of the website.

We may suspend or terminate access to our services if these Terms & Conditions are materially violated, subject to applicable law.

Section 25 – Complaints & Customer Support

If you experience a problem with your order, please contact us in writing at:

📧 info@margaretandbirdie.com

Our customer support hours are:

🕐 Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed

We aim to respond to inquiries within 24 hours on business days.

Section 26 – Governing Law

These Terms & Conditions and any disputes relating to your use of our website or services will be governed by applicable law.

Any mandatory consumer protection rights available to you under applicable federal or state law remain unaffected by these Terms & Conditions.

Section 27 – Changes to These Terms

We reserve the right to update, modify, or replace these Terms & Conditions from time to time.

Any updated version will be published on our website together with an updated effective date where appropriate.

Your continued use of our website after updated Terms & Conditions become effective constitutes acceptance of the updated terms, to the extent permitted by applicable law.